Client Resources
Your Care. Your Tools. All in One Place.
At VBCMH, we are committed to making care simple, accessible, and centered around you. This page is your electronic one stop shop for various resources and documents you may need throughout your journey. Here you can easily access client handbooks, brochures, consent forms, program information, and helpful guides. Whether you are just getting started or continuing services, these resources are here to support informed choices, strengthen your progress, and keep you connected to the care you deserve.
Communication Assistance
Communication resources in alternative languages and formats (Braille, Spanish, audio & communication enhancements, sign language, TDI) are available at no cost. Please contact Customer Service at 269-655-3333 or toll-free at 1-800-922-1418 to access.
• ATTENTION: If you speak English, free language assistance services are available. Call 269-655-3333 or toll-free at 1-800-922-1418 (TTY: 711).
• ATENCIÓN: Si habla español, hay servicios gratuitos de asistencia lingüística disponibles. Llame al 269-655-3333 or toll-free at 11-800-922-1418(TTY: 711).
• تنبيه: إذا كنت تتحدث العربية، تتوفر خدمات مساعدة لغوية مجانية. اتصل على 269-655-3333 أو الرقم المجاني 1-800-922-1418 (TTY: 711).
Support Materials
A Guide to Medical and Legal Decisions
Advance Directive Brochure
Advance Directives Policy & Procedures
Agency (VBCMH) Brochure (English)
Agency (VBCMH) Brochure (Spanish)
Behavioral Health Mediation Services Card (English)
Behavioral Health Mediation Services Card (Spanish)
Behavioral Health Mediation Services Card (Arabic)
Customer Handbook (English)
Customer Handbook (Spanish)
Customer Service Policies & Procedures
